1. Order Processing

  • All orders are processed within 1–2 business days (excluding weekends and holidays).
  • You will receive a confirmation email once your order has been placed.
  • A shipping confirmation with tracking details will be sent once your order is dispatched.

2. Shipping Rates & Delivery Estimates

  • Free Standard Shipping is available on all orders above $50.
  • A flat rate of $7.95 applies to orders under $50.
  • Delivery times typically range from 3–7 business days within the U.S.
  • International shipping times may vary depending on destination and customs clearance.

3. Shipping Carriers

We partner with trusted carriers (such as USPS, UPS, FedEx, or DHL) to ensure your order reaches you safely and on time.

4. Order Tracking

Once your order has shipped, you will receive an email containing your tracking number.
Please allow up to 24 hours for tracking information to update.

5. Delays & Issues

  • While we aim to deliver within the estimated timeframe, delays may occur due to weather, customs, or courier issues.
  • ABIRAA is not responsible for delays outside of our control.
  • If your package is delayed or lost, please contact us at support@shopabiraa.com for assistance.

6. Incorrect Addresses

  • Customers are responsible for providing accurate shipping information at checkout.
  • ABIRAA is not liable for orders shipped to incorrectly provided addresses.
  • If you notice an error in your shipping address, please contact us immediately before your order is dispatched.

7. International Shipping

  • International orders may be subject to customs duties, taxes, and fees determined by your country.
  • These additional costs are the responsibility of the customer.
  • Delivery times vary based on destination and customs processing.

8. Damaged or Lost Packages

  • If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
  • For lost packages, we will work with the courier to resolve the issue.

9. Contact Us

If you have any shipping-related questions, please reach out:

Email: support@shopabiraa.com