1. Return Eligibility
- Items must be returned within 14 days of delivery.
- Products must be unused, unworn, and in their original packaging with tags attached.
- Sale items, gift cards, and clearance products are non-returnable.
2. Return Process
- Email us at support@shopabiraa.com with your order number and reason for return.
- Once approved, you will receive return instructions.
- Return shipping costs are the customer’s responsibility unless the item was defective or incorrect.
3. Damaged or Incorrect Items
If you receive a damaged, defective, or wrong item, please notify us within 48 hours of delivery with photos as proof. We will provide a replacement or a full refund at no cost.
4. Refunds
- You’ll be notified via email once your return is received and inspected.
- If approved, refunds are processed within 5–7 business days.
- Refunds are issued to the original payment method only.
5. Exchanges
We do not offer direct exchanges. Please return the item for a refund and place a new order.
6. Late or Missing Refunds
- If you haven’t received your refund after 7 business days, check with your bank or card provider.
- If the issue continues, contact us at support@shopabiraa.com.
7. Contact Us
If you have any questions about our Return & Refund Policy, please reach out:
Email: support@shopabiraa.com